Managed IT & Microsoft 365
We are your external IT team: Microsoft 365, every endpoint, updates, and helpdesk, proactively monitored so we act before something fails.
Your entire IT, in reliable hands
Small and medium-sized businesses rarely have their own IT department, yet face the same demands on availability, security, and data protection as large ones. As a managed service provider (MSP) we take over your IT operations completely, or complement an existing team, so your staff can work productively and you can focus on your business.
Instead of one-off firefighting, we look after your systems continuously and proactively. You have one fixed contact who knows, documents, and proactively monitors your environment. No anonymous call center, no ticket roulette.
What managed IT includes
Microsoft 365 fully managed
Setup and administration of mailboxes, Teams, SharePoint, and OneDrive, including user and permission management. Your tenant sits in the EU data region, cleanly configured and GDPR-compliant.
Endpoints, updates, and patches
We manage your Windows laptops and PCs centrally, apply updates and security patches promptly, and keep an up-to-date overview of your devices and licenses. Your base stays current and exploitable gaps are closed.
Helpdesk and proactive monitoring
Your staff reach us directly when something goes wrong, with clear response times during business hours. At the same time we monitor your systems continuously and often step in before you even notice.
What you gain
- One fixed contact instead of a hold queue
- Microsoft 365 cleanly and securely configured
- Devices always current and patched
- Problems caught before they become outages
- Predictable monthly costs
- Data in EU data centers, GDPR-compliant
Frequently asked questions
Do you replace our internal IT?
Either is possible. We run IT operations entirely for companies without their own IT, or we complement and relieve an existing team in the areas where specialist knowledge or capacity is missing.
Which environments do you support?
Our focus is on Microsoft 365, Windows endpoints, and common firewalls and networks. We deliberately keep your base simple and secure rather than making it needlessly complex.
Do you also work on-site?
We are remote-first, which resolves most issues quickly. When it is needed, we come on-site in the Erzgebirge area and the surrounding region.
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